Axis PG

01. Introduction

Welcome to Axis PG ("we," "our," "us," or "the App"). We are managed by Vipras Tech Solutions. We are committed to protecting the privacy and security of all data processed through our application. This policy explains how the App enables authorized hostel administrators to collect, process, and securely manage resident information on behalf of their organization to ensure a safe living environment.

What This App Does:

• Enables hostel administrators to register new residents and manage occupancy records securely.
• Provides residents with secure, face-recognition access to their own profile, billing history, and maintenance complaints.
• Displays room and billing data retrieved from the hostel’s private management systems.

02. Information We Collect

The App enables administrators to process the following categories of data solely for identity verification and accommodation management:

2.1 Resident Information

• Full Name: Required for verified identification.
• Aadhaar Number & Images: Government identification used solely for mandatory verification and KYC requirements.
• Mobile & Email: Used for account verification, billing alerts, and emergency contact.
• Stay Details: Room number, Bed assignment, and opt-in choices for services like food.

2.2 Information We Do NOT Collect

• Device Identifiers: We do not track IMEI or device serial numbers.
• Global GPS: We do not track your real-time location outside of check-in events.
• Private Communications: We do not access SMS, Call Logs, or Contacts.
• Third-Party Data: No integration with social media or advertising platforms.

03. Biometric Data Protection

Facial recognition technology is used strictly for authentication and premises security:

Face Embeddings

Facial data is stored as Mathematical Embeddings. This data is encrypted, non-reversible, and cannot be used to reconstruct a person's actual face image. All facial processing is handled through our secure biometric authentication engine to ensure your data is processed privately and securely.

04. How We Use Your Information

05. Data Storage & Retention

3.1 Local Storage (Device)

We use FlutterSecureStorage with AES-256 encryption to store only temporary session tokens (24-hour expiration) and basic profile data for offline viewing. Sensitive images are never stored locally.

3.2 Remote Storage

• Encryption at Rest: All database records are encrypted using AES-256.
• Encryption in Transit: 100% of data transmission uses HTTPS/SSL/TLS protocols.
• Access Control: Role-Based Access Control (RBAC) ensures only your hostel management can see relevant data.

3.3 Data Retention Policy

• Active Stay: Data is maintained throughout the duration of your residency.
• Post-Checkout: Biometric embeddings and stay history are archived for 12 months for legal compliance, after which they are permanently purged.

06. Android Permissions Used

07. Your Rights & Choices

You have fundamental rights regarding your data:

• Access & Correction: View and update your profile details via the app settings.
• Right to Deletion: Request the deletion of your account and face records via management after vacating.
• Withdraw Consent: You can revoke camera or notification permissions anytime in your device settings.